WillaNews Support

Help and contact for the WillaNews iPhone app.

Frequently asked questions

How do I change which country's news I see?

Open the Home tab and tap the country button in the top-left corner, then pick a country. Top Stories, trending topics and story clusters all follow your choice.

Why do some articles show only a short preview?

Some publishers block automatic text extraction. Tap Open Article to read the full story on the publisher's own website.

How does the "For You" feed work?

It learns from which articles you open and how long you read them — entirely on your device. You can reset it any time from the ⋯ menu on the For You tab, or turn personalisation off in Settings.

Search doesn't find what I expect

Search tolerates misspellings, accents and different alphabets, so you don't have to know the exact original spelling. If results still look wrong, check the Filters button for an active category, source or date filter.

Translation or summaries aren't available in my language

Translation uses Apple's on-device translation, which supports a limited set of languages. Only supported languages appear in Settings, and the first use of a language may prompt iOS to download it.

Notifications aren't arriving

Check Settings → Notifications inside WillaNews, and make sure notifications are allowed for WillaNews in the iOS Settings app. The app works fully without notifications.

The news isn't refreshing in the background

Enable Background App Refresh for WillaNews in iOS Settings. iOS decides when background updates actually run, so timing can vary. Pull down on any feed to refresh immediately.

How do I delete my data?

All app data is stored only on your device. Deleting WillaNews removes it permanently.

Privacy

WillaNews collects no personal data. See the Privacy Policy.